The Ministry of Economy, Trade and Enterprise is committed to making its website accessible in accordance with Royal Decree 1112/2018, of 7 September, on the accessibility of public sector websites and mobile applications, which transposes Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016.

This accessibility statement applies to the website https://portal.mineco.gob.es, excluding embedded content from other domains.

Compliance status

This website is partially compliant with Royal Decree 1112/2018 due to the non-compliance of the aspects indicated below.

Inaccessible content

The content listed below is not accessible for the following reasons:

Non-compliance with Royal Decree 1112/2018

• There are tables that are not adapted to small screen sizes and form fields that are not displayed correctly on small screen sizes [requirement number 9.1.4.10 Text reflow, from UNE-EN 30154:2022].
• There are logos in the page header that are pre-designed images based solely on text [requirement number 9.1.4.5 Text images, from UNE-EN 301549:2022]
• There may be links with inadequate descriptions or overly generic text [requirement number 9.2.4.4 Purpose of links, from UNE-EN 301549:2022].
• There are images, infographics, link or button texts, headline texts and content that are not translated into other languages [requirement number 9.3.1.1 Language of the page, from UNE-EN 301549:2022].
• There are error messages that are not very descriptive, or error messages that are not grouped into a single message, as well as a lack of suggestions in forms for filling in the fields correctly [requirement number 9.3.3.1 Error identification, from UNE-EN 301549:2022]
• There are forms with mandatory fields where the user is not informed of this, as well as fields where a textual example of the field format is missing (such as the National Identity Document number) [requirement number 9.3.3.2 Labels and instructions, from UNE-EN 301549:2022]
• There are form fields where an error is reported when an incorrect value is entered, but no suggestion for correction is provided [requirement number 9.3.3.3 Suggestions for errors, from UNE-EN 301549:2022].

Disproportionate burden

Not applicable.

The content does not fall within the scope of applicable legislation.

• There may be office automation files in PDF and other formats published before 20 September 2018 that do not fully comply with all accessibility requirements. However, every effort has been made to ensure that most of them do comply.
• There may be third-party content that has not been developed by this Ministry and is not under our control, such as office automation files.

Preparation of this accessibility statement

This statement was prepared on 28 November 2023.

The method used to prepare the statement was a self-assessment carried out by the company RICOH Spain IT Services, SLU on 17/11/2023.

Last review of the statement: 28 November 2023​.

Comments and contact details

You may submit communications regarding accessibility requirements (Article 10.2.a of RD 1112/2018), such as:

• Reporting any possible non-compliance by this website.
• Report other difficulties in accessing content.
• Make any other queries or suggestions for improvement regarding the accessibility of the website using the following contact form or by calling +34 91 258 28 52.

You can submit:

• A complaint regarding compliance with the requirements of RD 1112/2018
• A request for accessible information regarding:
  • Content that is excluded from the scope of RD 1112/2018 as established by Article 3, paragraph 4.
  • Content that is exempt from compliance with accessibility requirements because it imposes a disproportionate burden.

In the request for accessible information, you must clearly specify the facts, reasons and request that allow it to be verified that it is a reasonable and legitimate request.

Through the General Application Form on the website of the Ministry of Economy, Trade and Enterprise, as well as the other options set out in Law 39/2015 of 1 October on the Common Administrative Procedure of Public Administrations.

Communications, complaints and requests for accessible information will be received and processed by the Sub-Directorate General for Communication.

Application procedure

If, after submitting a request for accessible information or a complaint, it has been rejected, the decision taken is not agreed with, or the response does not meet the requirements set out in Article 12.5, the interested party may lodge a claim. A claim may also be lodged if no response has been received within twenty working days.

The complaint may be submitted through the General Form on the website of the Ministry of Economy, Trade and Enterprise, as well as through the other options set out in Law 39/2015 of 1 October on the Common Administrative Procedure of Public Administrations.

Complaints will be received and processed by the Undersecretary of Economy, Trade and Enterprise of the Ministry of Economy, Trade and Enterprise.

Optional content

The website is optimised for Microsoft Internet Explorer 8.0 or higher and the latest versions of FireFox, Safari, Opera and Google Chrome. The minimum recommended web resolution is 1280x1024.

The website is designed for responsive viewing, meaning it displays optimally on tablet and mobile devices. On these devices, it is optimised for viewing in the latest versions of Chrome for mobile, Firefox for mobile, Safari mobile, Opera Mini and the native Android browser.

Access keys

Access keys are a navigation device that allows you to navigate this website quickly using your keyboard. They link to the main sections and utilities of the portal.

• Key S Go to content
• Key 0 Go to the Accessibility page
• Key 1 Go to the Home page
• Key 3 Go to the Site Map page
• Key 4 Go to the Site Search engine
• Key 5 Go to the Contact page
• Key 6 Go to the Legal Notice page

The use of access keys depends on the user's browser and operating system. Some examples are:

• Internet Explorer: hold down the Alt key, press the access key, release both keys and press Enter.
• Firefox (Windows): hold down the Alt key and press the access key.
• Google Chrome / Chromium: hold down the Alt key and press the associated access key.
• Opera: Hold down the Shift key, Esc and press the access key.
• Mac operating system: in general, hold down the Ctrl key and press the access key.​​