Information and citizen service point

General enquiries

For citizen services relating to general information about the Ministry of Economic Affairs and Digital Transformation, its organisational structure, the effective functioning of services and switchboard functions, please contact:

Head office

  Paseo de la Castellana, 162. 28071 - Madrid

  +34 91 258 28 52

  Submit a general enquiry

Complaints and Suggestions

Please use the complaints and suggestions procedure if you are unhappy with the level of service provided by the Ministry of Economic Affairs and Digital Transformation or if you have any feedback which will enable us to improve our service.

How to submit a complaint or suggestion

  • Complaints and suggestions related to the State Secretariat for Economy and Support to Businesses
  • Any complaints and suggestions about another division of the Ministry of Economic Affairs and Digital Transformation may be processed electronically or in person at the Registry of the Ministry located at Pº de la Castellana 162 or at any Registry authorised in section 4 of Article 16 of Act 39/2015, of 1 October, on the Common Administrative Procedure of Public Authorities.

  Submit your complaint or suggestion from the main website

  Submit your compliant or suggestion in person

   Public opening hours

  • Monday to Thursday from 9 a.m. to 6 p.m.
  • Friday from 9 a.m. to 2 p.m.


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